How do I pay my utility bill?

City utility bills are processed and mailed on the last business day of the month. The bill will include charges for electric, water, and wastewater service and garbage collection. We bill a month behind, for example: consumption from October through November will reflect your December bill. 

The bill will give your past meter readings and the new reading, a breakdown of the charges, applicable taxes, the total amount owed, the due date and the date when penalties are charged.

You may pay your bill by mail, in person at City Hall, 1600 Ave M, over the phone at 877-880-4046 or online at A convenient 24-hour drop box is located on the side of City Hall. Other ways to pay include, pay by text 877-880-4046 opt for text, drive up Kiosk, or bank draft.  Additional fees may apply. 

Credit card payments are accepted. Credit card payments will be charged a 2.25% processing fee.

Bank drafting is also available for your convenience. Please complete the Bank Draft Form and return to City Hall.

Bank Draft Form (PDF)

Show All Answers

1. How do I open a utility account?
2. How much are utility deposits?
3. How do I close my utility account?
4. How do I pay my utility bill?
5. What about late payments and disconnects?